The EMI/EMC Laboratories are committed to providing superior customer service which includes:

• providing a competitive quotation. If not, please contact us so we can better it.

• only charging for work required and completed. Compliance testing and surveys can be an expensive process so if your product does not pass or there is a problem in continuing a site survey or investigation we will halt further work until instructed otherwise and only invoice for the time spent.

• providing assistance, if you require it, to get your product to pass or to provide advice in respect of a site survey or investigation. Professionally qualified staff are there to help.

• achieving quality test results. If not we will repeat any work at our cost.

• producing quality test reports. If not we will fix the report at our cost.

If you experience a problem or are in any way dissatisfied with our service please contact us so we can sort it out and do better next time.